Thousands of AT&T customers reported service disruptions on Monday afternoon, as per DownDetector. By 4:02 p.m. ET, there were 2,383 documented issues. The peak, recorded at 3:32 p.m. ET, saw 5,900 reports of outages.

AT&T’s support account, @ATTHelp, is actively addressing customer concerns, offering to check local coverage and seeking solutions to the problems reported. The specific impact on phone and internet services remains unclear.

Attempts to reach AT&T for a statement were made by Newsweek via email on Monday.

What to Know

In an update on their social media platform, AT&T stated a dedicated tech team is working to restore services. The resolution timeline is uncertain and depends on factors like issue severity.

Reports suggest a high number of users in Texas experiencing difficulties, based on AT&T’s customer interactions online. Concerned customers are advised to check AT&T’s online outage map for information on local service disruptions.

This situation is still developing. Updates will be provided as more information becomes available.

For any inquiries, contact the Newsweek editor responsible: Anthony Murray.